Privacy Statement
We are committed to safeguarding your privacy. Please read the
following policy to understand how your personal information will be
treated as you use our services. This policy is provided to you as
required by the federal Gramm-Leach-Bliley Act (15 U.S.C. §§ 6801 et seq.) and the appropriate regulations and guidelines thereunder.
The Security We Use to Protect Your Information
We use SSL (Secure Sockets Layer) technology to protect all data
transmitted between browsers and our servers. In order to use the site,
users are required to be running an SSL-capable browser.
What Information We Collect From You
We collect various types of personal information about you during the
normal course of offering and providing real estate and/or mortgage
services. This includes but is not limited to: Information you provide
in order to purchase a home and/or obtain a home loan including your
name, phone number, address, social security number, email address,
employer's name and address, income, assets, liabilities, and answers to
questions of both personal and financial matters; communications from
you regarding your loan(s) such as a change of employment; information
obtained from third parties such as consumer reporting agencies or
credit bureaus, employers, depository institutions and others, that we
use to evaluate a loan application; information that we may gather in
compliance with certain laws and regulations, such as the Home Mortgage
Disclosure Act.
Sharing of the Information Gathered on This Site
We share personal information about you, as required or permitted by
law, with third parties, such as service providers who assist us in the
day to day operations of our company in the administration, processing,
servicing and sale of your loan. These third parties include among
others, title companies, appraisers, insurance companies, underwriting
services, processing services, printing companies, software providers,
marketing services and purchasers of loans. Our policy is to require
third party service providers to enter into confidentiality agreements
with us, prohibiting them from using any personal information they
obtain for any other purpose other than those for which they were
retained or as required by law. We may also disclose information about
you, when necessary or required, in legal and arbitration proceedings
and to government agencies.
What Cookies Are and How They Are Used
A cookie is a small amount of data that is sent to your browser from a
web server and stored on your computer's hard drive. Our site has
programs that use cookies to maintain session information to remember
who you are as you go from page to page. To protect your privacy we do
not use cookies to store or transmit any personal information about you
on the Internet.
External Links
This site contains external links (links to other sites). We are not
responsible for the privacy practices or the content of such web sites.
If you have any questions about this privacy statement, the practices of
this site, or your dealings with this web site, please contact us.
Updating or Deleting Your Information, Including Demographic and Profile Data
You may update or delete your information at any time prior to
completing an online data form. Once your online form is completed and
submitted, you will not be able to change any of the information online.
You will need to contact us via email, phone or postal mail to request
that we update or delete your information.
Demographic and Profile Data
We may share certain aggregated demographic and profile data with
government agencies. Aggregate data excludes information that would
enable any individual to be identified. We also collect certain data
(including your IP address) about your visit to our web site in our log
files to enable us analyze site traffic and gather broad demographic
data. The data in our log files are not linked to personally
identifiable information.
Contacting Us
If you have any questions about this privacy policy, please write us by mail here:
1901 Olympic Boulevard Suite 300 Walnut Creek, California 94596 |